Login
Login
FTBS:Community Support
FTBS:Community Support
Channel
About
Photos
Files
Calendar
Toggle System Apps
Communities
Directory
Help
Language
Legal
Search
FTBS:Community Support
FTBS:Community Support
Channel
About
Photos
Files
Calendar
Toggle System Apps
Communities
Directory
Help
Language
Legal
Search
Visit
Poke
Tofeo âš¡
Sat, 30 Nov 2019 06:11:35 -0500
from zap
Hello community support, I just notice that I don't receive my message from my zap account in my mastodon account. But I receive many mastodon messages.
Link to source
show all
5 comments
Visit
Poke
FTBS: Community Support
Sat, 30 Nov 2019 09:20:00 -0500
from Free to be Social
@
tofeo âš¡
- Thanks for the report! We've opened an incident and will take a peek and update you when we know something. Thanks again!
Link to source
Visit
Poke
FTBS: Community Support
Sat, 30 Nov 2019 12:26:42 -0500
from Free to be Social
@
tofeo âš¡
- We've run some tests and looked through the log files. It appears Mastodon is accepting the messages from Zap, but not actually delivering them once they are accepted. We are continuing to investigate, but it will likely take a bit of time since we can't see inside Mastodon to see what is causing it to pitch a fit.
Link to source
Visit
Poke
lotfi
Sat, 30 Nov 2019 13:12:15 -0500
last edited: Sat, 30 Nov 2019 13:14:58 -0500
from socialwebs
@
tofeo âš¡
@
FTBS:Community Support
If it can help to solve the problem, I noticed that messages sent through "Access list" reach Mastodon contacts successfully. The problem is with messages posted in "Public".
Link to source
1 Like
Tofeo âš¡ (6 years ago)
Visit
Poke
FTBS: Community Support
Sat, 30 Nov 2019 14:11:24 -0500
from Free to be Social
@
tofeo âš¡
@
FTBS:Community Support
@
lotfi
Now THAT is interesting - thanks for the input! (And THAT is why the channel is called, "Community Support"!)
Link to source
Visit
Poke
FTBS: Community Support
Sat, 30 Nov 2019 20:54:31 -0500
from Free to be Social
Just a quick update: Unfortunately, nobody around here speaks Ruby, but we did find this that was very recently closed by the Mastodon team with a fix to the Mastodon code:
https://github.com/tootsuite/mastodon/issues/11137
Unfortunately, I have no idea when that fix will roll out to various Mastodon instances - or whether or not it will actually fix the problem for certain.
Link to source
1 Like
lotfi (6 years ago)